Privacy Policy


Your privacy is important to us. We do not rent, sell or distribute our customer base. We also do not store your credit card details on our server, all credit card purchases are processed through a secure payment gateway. If you send correspondence via the XIII website through e-mail or post, XIII will retain such information in the records of your account.

We will also retain customer service correspondence and other information from you. We retain these records so that we can fulfil your online purchases in addition to measuring and improving our customer service. XIII will not share, sell or rent retained customer information with any third-party persons or companies.

We may, over time, delete these records if permitted by law. You should also be aware that we may disclose specific information about you, if necessary, to do so by law or based on our good faith belief that it is necessary to comply with the law or is necessary to protect the users of our website, the site or the public.